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Sunday, June 23
 

7:00pm CDT

OPTIONAL: Dinner @ Schlafly's Tap Room
Jun fellow ResNetters for an informal dinner at Schlafly's Tap Room. If you'd like to join, please meet us in the South 40 breezeway at 7pm.

Please note you are responsible for paying for your meal.

GPS location: 2100 Locust Street, St. Louis, MI 63103



Sunday June 23, 2019 7:00pm - 7:00pm CDT
Schlafly's Tap Room 2100 Locust Street, St. Louis, MI 63103
 
Monday, June 24
 

8:00am CDT

Breakfast
Monday June 24, 2019 8:00am - 9:15am CDT
Danforth University Center (DUC)

8:45am CDT

Challenge Course
These programs are conducted in an outdoor setting in the woods and along trails. Weather and environment appropriate clothing and
footwear are very important.
- It is recommended that participants wear comfortable, loose fitting clothing.
- Tennis shoes or hiking shoes are recommended; open toed shoes/sandals are not allowed.
- You may want to bring along bug repellent and sunscreen for your group.
- We strongly encourage adequate hydration, so please bring water bottles with water and/or other non-alcoholic refreshments.

Meet on campus at 8:45 to be transported to Greensfelder Park for the Challenge Course. Approximate return to campus is 3:15 PM.  Lunch will be provided.

Monday June 24, 2019 8:45am - 3:15pm CDT

9:15am CDT

Introduction to Arduino
Monday June 24, 2019 9:15am - 12:00pm CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

10:00am CDT

Registration Desk Open
Welcome!!!

When you're arriving on campus, you'll want to head to GPS location:

6614 Shepley Drive, Clayton, MO 63105

Turn onto Shepley Drive from Big Bend Boulevard (it's a one way street). Once you're on Shepley, drive toward the clock tower and pull over in the half circle on your right next to the clock tower. This will be the best place to unload from.

Stop in the Summer Conference office in Umrath. On your left, you'll have passed the office on Shepley drive when you get to the half circle) to get your room key (and parking pass if you need it), then grab your luggage and it's a short walk around the corner to the South 40 House where we are staying. We are on the 2nd floor - there is an elevator if you stay to the right when you walk in the building.

If you drive, we recommend parking on the second floor of the Wallace Garage - from there you can walk out of the garage towards the South 40 House entrance.

If you have any questions or issues when you arrive, please feel free to call Amanda at (812) 870-2259 or Lori at 203-627-7393.

Monday June 24, 2019 10:00am - 6:00pm CDT
South 40 Lobby

12:00pm CDT

Lunch
Head to the DUC for an awesome lunch!

Monday June 24, 2019 12:00pm - 1:00pm CDT
Danforth University Center (DUC)

1:15pm CDT

Build Your Own MAC Address Finder
Monday June 24, 2019 1:15pm - 4:00pm CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

4:00pm CDT

Program Committee Meeting
Monday June 24, 2019 4:00pm - 4:30pm CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

4:30pm CDT

Presenter Orientation
Monday June 24, 2019 4:30pm - 5:00pm CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

5:30pm CDT

Opening Reception
The Court Yard is in the Anheuser-Busch Law School Hall




Monday June 24, 2019 5:30pm - 6:00pm CDT
Crowder Courtyard ANHEUSER-BUSCH LAW SCHOOL HALL

6:00pm CDT

Opening Dinner
Monday June 24, 2019 6:00pm - 8:00pm CDT
Crowder Courtyard ANHEUSER-BUSCH LAW SCHOOL HALL
 
Tuesday, June 25
 

8:00am CDT

HOT TOPIC: Board Opportunities
Tuesday June 25, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

8:00am CDT

HOT TOPIC: Newcomers
A chance for noobs to talk to conference regulars and get the low down.  Or something like that anyway.

Tuesday June 25, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

8:00am CDT

Breakfast
Grab breakfast with other attendees at the DUC - Dining Hall.

Tuesday June 25, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

9:00am CDT

Keynote Address
Tuesday June 25, 2019 9:00am - 10:15am CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

10:15am CDT

Break
Tuesday June 25, 2019 10:15am - 10:30am CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

10:30am CDT

Re-Engineering Student Facing IT Support: Bringing the User Experience into the 21st Century
Vanessa Gaspar - Moderator

Speakers

Tuesday June 25, 2019 10:30am - 11:30am CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

11:40am CDT

Breakout: Internet Security
On Monday evening, after the Opening Dinner, a Breakout activity was offered for attendees. A Breakout allows the popular activity of escape rooms to become portable and possible in smaller spaces. Attend this follow-up session to learn about resources to create your own escape room or breakout activity. Create your own clues to meet your needs, resource limitations, and time constraints. This activity can provide team building and training reinforcement, and it is popular with students, faculty, and staff.

Chuck Rose - Moderator

Speakers

Tuesday June 25, 2019 11:40am - 12:10pm CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

11:40am CDT

Marketing for Student Recruitment
Creating effective marketing to recruit student employees for technical positions can be challenging. This is especially true when you're working under tight deadlines and with limited resources. We will be showcasing our most recent (as well as some of our most effective) hiring campaigns, share a little about our process for creating effective marketing, and invite you to share your experiences marketing to students.

Tracy Landreth - Moderator

Speakers

Tuesday June 25, 2019 11:40am - 12:10pm CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

12:15pm CDT

Lunch and Vendor BOF's
Enjoy your lunch with two of our awesome Sponsors!

Take a moment to meet Troy Pepper from Wepa - https://www.wepanow.com/ and Kelly Ball from R&R - https://www.randrbooking.com/. Look for their table sign, join them, and learn more about their service!

DUC - Dining Hall​​​

Tuesday June 25, 2019 12:15pm - 1:30pm CDT
Danforth University Center (DUC)

1:30pm CDT

Vendor Fair and Vendor/Partner Presentations
Sponsor Fair and Presentations!

Sponsor Presentation 1:
Connect2
Danny Thomas
1:30pm - 2:00pm
Location: Jordan 204

Sponsor Presentation 2:
Cheqroom
Mathilde Vanden Berghe
2:05pm - 2:35pm
Location: Jordan 204


Sponsor Meet & Greet!
Wepa - Troy Pepper
R&R Software - Kelly Ball
2:40 pm - 2:55pm


Sponsor Presentation 3:
R&R Software
Kelly Ball
3:00pm - 3:30pm
Location: Jordan 204

Sponsor Presentation 4:
Wepa
Troy Pepper
3:35pm - 4:05pm
Location: Jordan 204

Tuesday June 25, 2019 1:30pm - 4:05pm CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

4:05pm CDT

T-Shirt Exchange
Tuesday June 25, 2019 4:05pm - 4:30pm CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

5:30pm CDT

Dinner
Tuesday June 25, 2019 5:30pm - 7:00pm CDT
Danforth University Center (DUC)

7:30pm CDT

Pub Trivia
Tuesday June 25, 2019 7:30pm - 9:00pm CDT
Umrath Hall
 
Wednesday, June 26
 

8:00am CDT

HOT TOPIC: Future Host
Ever thought about hosting the conference ?  This is the place to explore without commitment.  Sorta like speed dating :O

Wednesday June 26, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

8:00am CDT

HOT TOPIC: Supporting Smart Devices on Campus
HOT TOPIC on smart device support on campus, especially in dorm rooms: how do different schools support them?  How do they work with your network?  How do you handle knowledge/documentation with the broad array of devices, especially as they change so fast?  Yale hasn't answered these questions yet but we have some ideas, and I'd love to know what other schools are doing!

Wednesday June 26, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

8:00am CDT

Breakfast
Wednesday June 26, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

9:00am CDT

eSports & Gaming in Higher Ed
eSports are quickly being recognized and embraced by many institutions across North America; with many schools having eSports programs or Teams which compete for the opportunity to win scholarship money. We will be discussing our pilot gaming project, share a little of our research in this area, and invite you to share your experience with eSports and gaming.

Moderator - X Chen

Speakers

Wednesday June 26, 2019 9:00am - 9:30am CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

9:00am CDT

Take This, It's Dangerous To Go Alone... Building a Better Helpdesk
AJ & Zach will answer questions about the way they have gamified their Helpdesk training.

Chuck Rose - Moderator

Speakers
avatar for AJ Friesen

AJ Friesen

Doane University
ZS

Zachary Swiec

Doane University


Wednesday June 26, 2019 9:00am - 9:30am CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

9:30am CDT

Break
Wednesday June 26, 2019 9:30am - 9:45am CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

9:45am CDT

Student Panel Discussion - What Students Want
Have you ever wondered what students really think about technology and student support at their colleges and universities? You now have the chance to ask students the questions you really want to know the answers to - such as how many internet-capable devices do they really have, how and when do they use them, why they would contact someone for assistance, is the wireless really slow, and what resources they wished they had on their campuses. This panel of students will answer your questions and share their own experiences with technology resources offered at the institutions they attend.

Gary Olsen - Moderator

Speakers

Wednesday June 26, 2019 9:45am - 10:45am CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

10:45am CDT

Break
Wednesday June 26, 2019 10:45am - 11:00am CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

11:00am CDT

Student Employment as a High Impact Practice
An effectively structured student employment experience increases student retention, persistence and success in higher education. Meaningful on -campus employment can also develop emotional intelligence skills such as making good decisions, effectively managing emotions and solving real-world problems.

Tracy Landreth - Moderator


Wednesday June 26, 2019 11:00am - 12:00pm CDT
Morriss (202) ANHEUSER-BUSCH LAW SCHOOL HALL

11:00am CDT

Do U Duo? MFA in the USA
Many colleges and universities require multi-factor authentication for some or all of their constituents. I'd love to lead a panel or structured discussion with other presenters about best practices, FAQs, unexpected benefits, etc. Ideally, this would equally benefit the audience and presenters by sharing lessons and experiences.

Chuck Rose - Moderator

Speakers

Wednesday June 26, 2019 11:00am - 12:00pm CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

12:00pm CDT

Lunch
Wednesday June 26, 2019 12:00pm - 1:30pm CDT
Danforth University Center (DUC)
 
Thursday, June 27
 

8:00am CDT

HOT TOPIC: Program Committee
The Program Committee is always looking for a few good people.  We also may discuss the abundance of duplicate letters in the word committee.

Thursday June 27, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

8:00am CDT

Breakfast
Thursday June 27, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)

9:00am CDT

How To Train Your d̶r̶a̶g̶o̶n Students
Hey! In this presentation we'll be going over the training structures that the Yale Student Technology Collaborative has.

Laurel German - Moderator


Thursday June 27, 2019 9:00am - 10:00am CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

9:00am CDT

Migrating From Wired to Wireless in Our Student Residences @ UBC
At UBC we are migrating from Wired Network ports to Wireless in our Student Residences. I will discuss how UBC has been doing this and the issues we have faced. I will also do a presentation on the technologies and tools we use.

Moderator - Vanessa Gasper

Speakers

Thursday June 27, 2019 9:00am - 10:00am CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

10:00am CDT

Break
Thursday June 27, 2019 10:00am - 10:15am CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

10:15am CDT

Town Hall
Thursday June 27, 2019 10:15am - 12:00pm CDT
Jordan (204) ANHEUSER-BUSCH LAW SCHOOL HALL

12:00pm CDT

HOT TOPIC: Board Opportunities
Like the conference ?  Have some ideas ?  You could be Board material.  Explore opportunities to be a part of the conference team.

Thursday June 27, 2019 12:00pm - 1:00pm CDT
Danforth University Center (DUC)

12:00pm CDT

Silent Auction
https://www.32auctions.com/resnetstc2019

Final bids at 1:15pm!

Proceeds from the auction go to fund the Senti-Merriman Award. What is that award you ask? It is an award that allows a student worker to attend this conference free of charge covering the cost of the conference registration, flight (or comparable travel expenses), and on-campus lodging. A more thorough explanation can be found here: http://resnetinc.org/student-technology-conference/senti-merriman-award/

Thursday June 27, 2019 12:00pm - 1:15pm CDT
Brown (203) ANHEUSER-BUSCH LAW SCHOOL HALL

12:00pm CDT

Lunch
Thursday June 27, 2019 12:00pm - 1:30pm CDT
Danforth University Center (DUC)

1:30pm CDT

Technical Training for Student Staff: Best Practices
Teaching student staff members the basics can be challenging. How do you prepare your student staff members? Come listen to several institutions talk about their best training practices.

Bud Hiller - Moderator

Speakers

Thursday June 27, 2019 1:30pm - 2:30pm CDT
Hullverson (201) ANHEUSER-BUSCH LAW SCHOOL HALL

1:30pm CDT

You Are Not Your User: Using UX Theory to Reduce Client Frustration with IT
How do you know if you're making IT decisions that are truly in the students' best interest? How do you know you're accounting for students' needs during roll-out, decommission, and change processes? Using several example projects (including the road bumps and lessons-learned along the way), I'll talk about how Yale's Student Technology Collaborative has borrowed ideas from User Experience (UX) app design and applied them to other aspects of IT support to make sure our end users' needs are always front and center.

X. Chen - Moderator

Speakers

Thursday June 27, 2019 1:30pm - 2:30pm CDT
Morriss (202) ANHEUSER-BUSCH LAW SCHOOL HALL

2:45pm CDT

Popcorn Sessions
Thursday June 27, 2019 2:45pm - 4:00pm CDT
Crowder Courtyard ANHEUSER-BUSCH LAW SCHOOL HALL

5:00pm CDT

Closing Event
Meet at Clock Tower at 5:00pm


City Museum, St. Louis
https://www.citymuseum.org


There is an open bar for first two hours, cash bar after that.
We recommend wearing jeans and sneakers to the event.

Thursday June 27, 2019 5:00pm - 10:00pm CDT
City Museum, Meet at Clock Tower
 
Friday, June 28
 

8:00am CDT

Breakfast
Friday June 28, 2019 8:00am - 9:00am CDT
Danforth University Center (DUC)